01. Project Overview
The Challenge
Luna Levante had low digital visibility, few online reservation requests, and no structured lead follow-up between social media, landing page, and CRM.
The Solution
The campaign connects Instagram, Facebook, Google Business, a landing page, email follow-up, CRM logic, and KPI reporting to increase local visibility and generate reservation requests.
02. My Process
Design Process
1Research
User interviews and surveys.
2Ideation
User flows and architecture.
3Design
Wireframes and design system.
4Prototype
Interactive prototype testing.
5Iterate
Feedback and final delivery.